What is our Digital Service?
MEBAG’s IoT data room service, in short, is a proactive IT support system. Our digital service offers a tailored, redundant monitoring and alerting system designed for overseeing the conditions of server equipment or any critical equipment that has a crucial role in upholding the operation of your core business.
Digital Services combines features such as 24/7 monitoring, instant alerting and navigation through the repair process, combined with our experienced team at the ready to react instantly. This means we not only reduce the chances of your system encountering failure, but also optimize the entire maintenance process, in order to guarantee that your businesses operations can run smoothly with highest availability.
Mission Critical Systems We Manage
Cooling systems
Server Towers
Door use frequency & status
Ventilation systems
Emergency Power Systems
Fire suppression Systems
Room conditions & security
Uninterruptible power supplies
How We Help Solve Building & Equipment Management Problems?
We share and understand the importance our customers place on maintaining the 24/7 operation of their servers. For that reason, we place our priorities in making the oversight of these systems critically important and instantly respond to the slightest error detection from our sensor readings, before these problems impact you.
When there is a problem, we instantly respond to handle it. Advise & report back to you.
Generate system IT audit reports & operational history reports.
Specialists to come look at your current system, analyse and suggest best practice changes.
Overtake the difficult tasks your IT team manages, so they can focus on their other key tasks, e.g. Machine Operational Reports.
Provide you with confidence your IT infrastructure is constantly operational.
A monitoring service completely separated from your business’s connection, with no ability for unwanted remote asset interference.
How Does This System Stand Out from Other Monitoring Systems?
1. 24/7 service contract where MEBAG respond & organise system repairs.
2. Professional team to come to your servers, install & configure this overwatch system.
3. Generating system IT audit reports & conducting monthly health checks.
4. Push alert notifications guiding you or MEBAG through the process for how to handle each failure.
5. Access to and adding of maintenance history records.
6. Anywhere + anytime visual monitoring access on all devices to view your system’s status.
7. Operates on MEBAG’s redundant internet connection for reduced security risk.
8. No ability for unwanted remote system tampering for reduced security risk.
There is no direct connection to the systems or machines we monitor, instead sensors are tailored and strategically placed around these systems to monitor various specific conditions.
Data Security
We set up the monitoring system so that it is ONLY display data with complete redundancy to our customers system. Additionally, there is no data drawn directly from the systems or machines we monitor, instead sensors are tailored and strategically placed around these systems to monitor the varying conditions. Access to this visual data display, is through password & username protected accounts, with permissions determined by a variety of factors such as;
Organization Role (Admin, Editor, Viewer).
Via Team Memberships where the Team has been assigned specific permissions.
Via permissions assigned directly to user (on folders or dashboards).
How Can System Downtime Interfere with Your Business?
Potential revenue loss.
Loss of application use.
Cost of server repair / replacement.
Client satisfaction issues.
Productivity loss.
Loss of data.
Loss of business opportunities.
Damaged Reputation.
Possible loss of clients.
Bad publicity.
Employee stress.
